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When the enterprise fail to deliver a product or a service paid for by bankcard to a customer, or a customer cancel the order, it is possible to cancel the authorization by bankcard later (completely or partially). Payment can be cancelled/refunded via Personal account of the enterprise in IPS Assist, or using Web service.

IPS Assist supports the following types of returns and cancellations:

Authorization return (on-line cancellation)

Procedure for the cancellation of authorization by bankcard before financial transaction is created. Usually the authorization can be cancelled within the same day when the payment is performed.